Privacy Policy

COBRA Defense Miami Privacy Policy, Effective May 23rd. 2018COBRA Defense Miami has developed this privacy policy in order to explain the data we collect, what we do with it and how you can request a copy of your data and have it removed from our website. We are committed to fulfilling our responsibilities under the requirements laid out by the European Union’s General Data Protection Regulation (GDPR) as it relates to the collection, retention and use, as well as other processing of personal data. If you have any questions about any of this we encourage you to reach out and contact us. As well if after reading this and you use our website you are indicating your understanding of this policy and granting your consent. If you have any questions about any of this we encourage you to reach out and contact us. As well if after reading this and you use our website you are indicating your understanding of this policy and granting your consent.

Who we are

COBRA Defense Miami is located at http://cobradefensemiami.com and is engaged in providing service related to personal self-defense.  We market and sell self-defense classes and training for men, women and children.  We are located at 6267 SW 8th Street, Miami, Fl 33144 and can be reached by phone at 800-289-8188 or using the contact form on our website.

What personal data we collect and why we collect it

For those who are not customers we do not collect any data as a standard practice, except for situations enumerated below. For customers who are also subscribers and members in order to create a login credentials you will be asked to enter your first name, last name, email address, username and password. This is collected via a 3rd party software program called Wishlist and is stored on our website so that we can validate your credentials when you return and login to access any content we are contractually obligated to provide you.

At no time will we collect, or ask for any information related to your religious or political affiliation, or your sexual preferences

Free Reports and Marketing Information:

We may occasionally make available a free report, or similar promotion. When you request a report such as this you’ll be asked to enter your first name and email address. This information is not stored on our website. It is securely stored by a 3rd party email management system owned and operated by Aweber with a website at http://aweber.com and a privacy policy at https://www.aweber.com/privacy.htm.

Payments and Transactions:

We will use two transactional processors. PayPal, located at https://paypal.com. You can view their privacy policies at https://www.paypal.com/us/webapps/mpp/ua/privacy-full Your credit card information is not revealed to us by either of these two sites and only you have visibility to the specific details.

Website Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

We do not provide any means for users to upload media in the form of pictures, or video. Hence we will not collect, or store any of your information associated with media

Contact forms

We have a very simple contact form that asks for first name, email address and a message. Optionally you can leave a phone number but this is not required. This information along with your IP address is store on our website at http://cobradefensemiami.com.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have a non- customer account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments. Your personal data is not recorded, though as we use Google Analytics we will have visibility into non-identifiable information pertaining to the location of visitors, and any visitor preferential information as stored and collected by Google.

We use this information to analyze trends, administer our website, track visitors’ movements around our website, and gather demographic information about our visitors as a whole. We do link this automatically collected data to other information we collect about our website visitors.

 In no way is any of this data identifiable to you and is completely anonymous. This data is retained by Google for up to 38 months. After 38 months it is removed. However since it is not identifiable with you, we have no way of removing this data.

Advertising

We may occasionally advertise through Google, Facebook, or Yelp.  This will often set a cookie on your computer so that we may remarket to you. This data is not collected or stored on our website and there is no personal information stored.  

Who we share your data with

The data we collect and retain on our website is not ever shared with anyone for any reason.  Data related to 3rd party services such as payment processors, or email management services is stored securely and any data we have access to is never shared by us.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is only stored if you use our contact form, or if you create a customer account on our website. Other contact information related to free reports an credit card processing information is store by 3 parties as previously indicated.

Additional information

We are extreme advocated of personal privacy. It’s our personal philosophy because like you we don’t want any of our information stored without or knowledge, consent and the ability to remove it at our discretion. Any information be it personal or non- personal is strictly used to enhance users website experience and in the case of personal information is something that guard zealously.

Testimonials

We post customer testimonials on our website, which may contain personal information. We do obtain our Clients’ consent to post their name along with their testimonial via email prior to posting the testimonial on our website. However, if you wish to request the removal of your testimonial, please contact us.

Social Media Features

Our website includes social media features, such as the Facebook “Like” button. These features may collect your IP address and the page you are visiting on our website. It may also set a cookie to enable the features to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

How we protect your data

We protect our website against malware and spam by using a 3rd party real time protection service called WordFence, which has been configured to do weekly scans to detect any new vulnerabilities that we respond to as soon as we become aware of them.

We also keep our website current and up to date. This includes WordPress core software s well as any 3rd party software known as Plug In.

In addition we only use high quality plug-ins that are in compliance with best known practices for data protection and or in compliance with GDPR.

Lastly we also adhere to and enforce for all administrator level users the use of strongly encrypted passwords as recommended by WordPress.  

What data breach procedures we have in place?

If a breach of our website occurs, we will immediately change all administrator level login credentials and then notify all subscribers and members who have a username and password on our site of the breach. We will then work to ascertain the means and method of the breach and work to remedy the situation.

Once we have ascertained the means and method and scope of the breach we will broadcast a message to all subscribers as well as post a notice on our website regarding the results of the investigation the cause and the ramifications of the breach.

What third parties we receive data from

We do not receive any 3rd party data.

What automated decision making and/or profiling we do with user data

Our email management system, Aweber provides us the opportunity to segment subscribers. Any segmentation we do will be pertaining to preferences of services, or other service related information. Segmentation based on sexual, or political preference is never done.

Industry regulatory disclosure requirements

None.

Provisions for Mobile Users

Users visiting our website using a smart phone, or tablet, or any device other than a laptop or desktop computer will be directed to use our Progressive Mobile Web App, rather than our standard website. Our mobile web app records your ip address but does not record any other information without your consent. If you choose to you can subscribe to push notification alerts without having to record any personal information.

We do provide the opportunity for you to connect your Facebook, or Twitter, or Google Accounts with the web app when it is first started but you have the option to skip that step at your discretion.

There is also a separate privacy policy inside of the App you can view as well by clicking on the small gear in the upper right of the screen.

If you register with the app you have the opportunity and the right to request we send you a copy of the exact information stored and request the removal of your information – To do so use the contact form on the website.

Designated Data Protection Officer

We have designated a data protection officer whom you can direct any and all inquiries directly to at email dan@americancaneselfdefense.com. Our data protection officer is tasked with

  1. Keeping our site current with all versions of WordPress and 3rd party layered software.
  2. Scanning our site every week with Word Fence to determine and address security vulnerabilities.
  3. Deactivating or removing any plug-ins indicated as having a security vulnerability.
  4. Making weekly secure backups of all data.
  5. Making sure that admin users are using strongly encrypted and secured passwords.

Notification of Privacy Policy Changes

We may update our privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you or our client by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.